Privacy Policy
1. Introduction
At REAL WORTH PROPERTIES L.L.C (“Realworth”, “we”, “us”, or “our”), we value your trust. This Privacy Policy outlines how we collect, use, protect, and handle your personal data when you visit realworthproperties.com or engage with our real estate services, including property transactions, property management, and investment advisory.
By using our website or services, you consent to the data practices described in this policy, which complies with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
2. Information We Collect
We collect information to provide a seamless and secure real estate experience. This includes:
- Identity & Contact Data: Full name, email address, phone number, nationality, and passport/Emirates ID details (when legally required for transactions).
- Financial & Transaction Data: Budget preferences, investment goals, payment details, and transaction history related to property purchases or leases.
- Technical & Usage Data: IP address, browser type, device information, and interactions with our website (pages visited, properties viewed) gathered through cookies and analytics tools.
- Communication Data: Records of your inquiries, emails, WhatsApp messages, or consultations with our team.
3. How We Use Your Data
We process your personal data under the lawful bases of contractual necessity, legal obligation, legitimate interest, or explicit consent for the following purposes:
- To Provide Services: Facilitating property viewings, finalizing purchase/lease agreements, and managing properties on your behalf.
- To Comply with UAE Law: Fulfilling regulatory requirements mandated by the Dubai Land Department (DLD), RERA, and Anti-Money Laundering (AML) regulations.
- To Improve Your Experience: Analyzing website usage to optimize our digital platform and property listings.
- For Marketing (With Consent): Sending you curated updates on new property launches, market intelligence reports, and Golden Visa opportunities. You can opt out at any time.
4. How We Share Your Information
We do not sell your personal information. We only share it with trusted third parties necessary to fulfill our services:
- Government & Regulatory Bodies: Dubai Land Department (DLD), RERA, or law enforcement agencies when legally obligated.
- Real Estate Partners: Developers (e.g., Emaar, Sobha, Binghatti) when registering your interest or finalizing a unit booking.
- Service Providers: Secure payment gateways, IT hosting, and CRM platforms that operate under strict data processing agreements.
5. Data Security & Retention
We implement rigorous technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy, or to comply with UAE legal, accounting, and regulatory retention requirements.
6. Your Privacy Rights (UAE PDPL)
Under the UAE Personal Data Protection Law, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we update or correct inaccurate information.
- Erasure: Request the deletion of your data (subject to legal retention obligations).
- Restriction: Ask us to limit the processing of your data under specific circumstances.
- Withdraw Consent: Opt out of marketing communications at any time.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection team:
- Company: REAL WORTH PROPERTIES L.L.C
- Website: realworthproperties.com
- Email: info@realworthproperties.com
- Address: DhanGuard Business Center, Unit No 401-402, R308 Building 4th Floor, Bank Streek Road, Burjuman Dubai, UAE PO BOX – 46162